Concerro, Inc., market leader in workforce management SaaS-based and emergency response systems that facilitate access to real-time information to improve the quality of life and the bottom line, today announced outstanding results achieved at University health systems of Eastern Carolina (UHS) a system of eight-hospital regional health 29 North Carolina counties, using the workforce of Concerro.
"We are delighted to successfully be helping our customers create sustainable work environments that enhance personal satisfaction and quality of life while reducing labor costs and simplifying management of workforce".
UHS activated ShiftSelect ™ in autumn 2009 in six hospitals health system to help leverage resources across the enterprise, optimizing patient care, reduce the costs of the employment contract and create a more versatile with greater opportunities for work/life balance. Results of the first year of using the system significantly exceeded expectations, with over 5000 nurses subscribe to use the system, filling about 50000 open shifts 162 units/departments. Use of contract of agency nurses was reduced by almost 50% of 70 FTES for 40 TSI for significant savings in the previous year, as a result of using ShiftSelect along with efforts directed by management.
Lynn Lanier, Vice President of finance and operations for UHS, commented, "in addition to significant cost savings and efficiency gains, our team now feel a stronger connection and a commitment to UHS as they exercise greater control over their lives. Ultimately, we learned that becoming an integrated health system truly is a journey that requires a cultural shift, as well as a systemic change. Management system of workforce of choosing Concerro to help facilitate this trip became the cornerstone of a continuum of health care stronger and more effective ".
Since last year, 31% of open shifts have been placed on employees of other units across UHS. As a result of this cultural change among employees, nurses, staff members of the laboratory and pharmacy are now move perfectly in hospitals and between units/departments.
"UHS is an excellent example of how Concerro is helping its customers to ensure greater continuity of care for patients efficiently," said Cindy Watson, chief operating officer of Concerro. "We are delighted to successfully be helping our customers create sustainable work environments that enhance personal satisfaction and quality of life while reducing labor costs and simplifying management of workforce".
About UHS
University health systems of Eastern Carolina Inc., a company geared towards the mission, non-profit owns, leases or has a membership of the majority interest in seven hospitals in Eastern North Carolina and has a management contract with another. UHS includes Albemarle health and Bertie Memorial Hospital, Chowan Hospital, Duplin General Hospital, Hospital balance sheets, Outer Banks Hospital, Pitt County Memorial Hospital, Hospital of Roanoke-Chowan University Home and Hospice; ViQuest. physician and practice and is affiliated with the Brody School of medicine at East Carolina University. On the web at www.uhseast.com.
About Concerro
Concerro is an Enterprise Software-as-a-Service (SaaS) healthcare workforce that provides healthcare and emergency response and incident management systems that improve quality of life and the bottom line by reducing costs through optimization rather than reduction. The company has won multiple awards and recognition, including being named to the prestigious Inc. 5000 for three consecutive years and 100 most promising private technology ventures from reception Red Herring North America and awards for best of SaaS Showplace (boss). To learn more, visit www.concerro.com or follow Concerro on Twitter at www.twitter.com/Concerro.
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